FAQ

Freight forwarding is a service used by companies that deal in international or multi-national import and export. While the freight forwarder doesn’t actually move the freight itself, it acts as an intermediary between the client and various transportation services. Sending products from one international destination to another can involve a multitude of carriers, requirements and legalities. A freight forwarding service handles the considerable logistics of this task for the client, relieving what would otherwise be a formidable burden. Kantipur Logistics provides the services guarantee that products will get to the proper destination by an agreed upon date, and in good condition. One of the many advantages of using Kantipur Logistics is that it handles ancillary services that are a part of the international shipping business. Insurance and customs documentation and clearance are some examples. Kantipur Logistics can save the client untold time and potential headaches while providing reliable transportation of products at competitive rates.
While there are several factors involved, the primary is market demand. However from mid January through early February there is an upsurge of cargo moving to beat the Chinese New Year deadline whereby factories all over China shut down for weeks. This usually keeps rates high, as there are always space problems for cargo getting on vessels and space on airlines. From May through November this would be the “peak season” where there is a big demand for cargo moving into the Nepal, so the Carriers raise the rates during this period, with the GRI (general rate increase), and PSS (peak season surcharge). Another factor is fuel. The surcharge carrier can change when the oil prices rise of fall. Another factor is when there is heavy downturn in traffic and volume as a result of the current earthquake 2015 and strike on Kolkata port. This creates a air space and vessel shortage or a false space problem. This type if thing is not normal.
Most freight payments are done with a Company check. However you can also pay with wire transfer. Payment is sent right around the time the freight is due to arrive, clear customs and be released.
Yes. We would send ahead of time with all necessary banking information and references.
Firstly, make sure your supplier overseas (on imports) or if you are the supplier for an export shipment, creates all of the necessary documents correctly (packing lists, Pro forma Invoice, commercial invoice, original bill of lading-OB/L) and in a timely fashion, so that all documents are provided with the necessary banks and sent to you (the importer) or your buyer-consignee on the B/L (if you are the exporter) at least 1 week before cargo arrives the destination so that everything can be processed through customs ahead of schedule and freight can be paid along with presentation of the original B/L. One factor that usually slows this process down is when there is discrepancies between the buyer and supplier and since the goods are not paid for, the OB/L has not been surrendered by the Supplier to the Consignee (buyer).
You can visit our Infographics in history section of our website.
Yes, please follow this link: http://www.customs.gov.np/integrated-tariff/
Yes, air freight is based on both the actual weight and changeable weight of the cargo.
There is a special formula. Just give us all three dimensions and we will calculate the chargeable weight for you.
This varies depending on the airline so please ask us. As a rule of thumb, maximum normal cargo dimensions: 120x80x60in. As the weight and size increase so will the cost. If your cargo is oversized or requires special handling, ask us about special rates.
Yes, we have receiving warehouse near all major airports. Please let us know your cargo location and we will advise you the closest receiving warehouse.
We will provide you with the necessary paperwork for custom clearance, once custom is done, you can go to the warehouse to pick up the cargo. We also advise you to check with destination custom prior to shipment departs, just to make sure if there’s any special rule & regulation at destination for certain commodities.
Yes, we have a lot of agents who we work with at different location.
Yes, please help to provide us your door address, and we will check the cost for you.
There may be airport fees, warehouse fees, custom clearance charges, duty/tax and door delivery charges. Of course, if your cargo is chosen for custom exam at destination, please prepare to home charges and delays for getting the cargo.
Ship only the most important items, pack in as small of a box, crate or pallet as possible.
Airport to airport 3-5 days on average. Door to door varies depending on customs clearance, estimate 5-7 days. Delays and/or changes to schedules can happen. Best way to make the cargo ship as quickly as possible is to make sure all paperwork is properly filed before hand, this eases the customs process.
Yes, anything hazardous, flammable, dangerous, chemicals, computer batteries, live animals, perishable items, etc.
We will send you some paperwork for you to fill out the basic information, Such as shipper and receiving party contact information. Don’t worry, we will take care of all the export custom and paperwork for you.

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